FAQs
Answers to common questions
Browse frequently asked questions about KejaZen, including pricing, onboarding, and day-to-day operations.
From manual workflows to portfolio-level visibility in one workspace.

Portfolio control
Unit-level clarity
Built for growth
General Questions
What is KejaZen?
KejaZen is a cloud-based property management software designed to help landlords manage rental properties, tenants, rent payments, and property operations from a single platform. It replaces spreadsheets and manual tracking with a structured system that makes it easier to manage rental income and tenant records.
Who should use KejaZen?
KejaZen is built for landlords managing multiple rental units, real estate investors, property owners managing apartment buildings, landlords managing residential estates, and landlords who want better visibility into rent collections. If you currently manage tenants using spreadsheets, notebooks, or WhatsApp messages, KejaZen can help streamline your operations.
How does KejaZen help landlords manage rental properties?
KejaZen helps landlords track tenants and leases, monitor rent payments, view occupancy across properties, identify late payments and arrears, organize rental property data, and manage multiple buildings in one dashboard. This allows landlords to operate their rental portfolio more professionally and efficiently.
What types of properties can KejaZen manage?
KejaZen can manage apartment buildings, residential estates, bedsitters and studio apartments, multi-unit rental buildings, commercial rental properties, and mixed-use developments. Landlords can manage multiple properties from one account.
How many properties can I manage with KejaZen?
KejaZen is designed to scale with your portfolio. Whether you manage 5 units, 50 units, or 500 units, you can manage them all within the platform.
Rent Collection
Can KejaZen track rent payments?
Yes. KejaZen allows landlords to track rent payments for each tenant and each unit. You can easily see which tenants have paid, which tenants have outstanding balances, payment history for each tenant, and monthly rental collections. This makes it easier to manage rental income and identify arrears quickly.
Can KejaZen help landlords track rent arrears?
Yes. KejaZen shows which tenants are behind on rent and how much they owe. This allows landlords to follow up on late payments and keep accurate financial records.
Can landlords view rent collection reports?
Yes. KejaZen provides reports showing monthly rent collected, outstanding rent balances, payment trends across properties, and portfolio performance. These insights help landlords understand the financial health of their rental properties.
Tenant Management
Can KejaZen manage tenant records?
Yes. KejaZen allows landlords to maintain detailed tenant profiles including tenant name, contact details, unit information, lease information, and payment history. This helps landlords keep organized tenant records.
Can I track which tenant occupies each unit?
Yes. KejaZen shows which tenant occupies each unit and whether the unit is vacant or occupied. This makes it easy to track occupancy across your entire property portfolio.
Can landlords manage tenant move-ins and move-outs?
Yes. KejaZen helps landlords record tenant move-ins, move-outs, and unit occupancy changes so you always know the current status of your property.
Property Management
How does KejaZen help landlords manage multiple properties?
Landlords can manage multiple buildings and properties from one centralized dashboard. The platform allows you to organize properties by property, building, floor, and unit. This makes it easy to manage large rental portfolios.
Can I track unit occupancy rates?
Yes. KejaZen allows landlords to see how many units are occupied, vacant, and available for rent. This helps landlords monitor vacancy levels and rental performance.
Does KejaZen help landlords organize property information?
Yes. KejaZen organizes property data including properties, buildings, units, tenants, and payments. This ensures landlords always have accurate records for their rental portfolio.
Financial Tracking
Can KejaZen help landlords track rental income?
Yes. KejaZen tracks rental payments and provides reports showing how much rent has been collected across your portfolio. This helps landlords monitor revenue and understand the financial performance of their properties.
Does KejaZen provide financial reports?
Yes. KejaZen provides financial insights such as rent collected per property, monthly rental income, outstanding rent balances, and portfolio performance. These reports help landlords make better investment decisions.
Ease of Use
Is KejaZen easy for landlords to use?
Yes. KejaZen is designed to be simple and easy to use even for landlords who are not tech-savvy. Most landlords can start using the platform immediately after onboarding.
Do I need technical skills to use KejaZen?
No. KejaZen is designed specifically for landlords and property managers, so no technical skills are required. The interface is straightforward and intuitive.
Can I access KejaZen from anywhere?
Yes. KejaZen is a cloud-based system, which means you can log in and manage your properties from anywhere with an internet connection. This allows landlords to manage properties remotely.
Pricing
How much does KejaZen cost for landlords?
KejaZen pricing is based on the number of units being managed. This allows landlords to start small and scale as their portfolio grows.
Is there a setup or onboarding fee?
Yes. A one-time onboarding fee covers account setup, property and unit configuration, data import, and training.
Can I upgrade my plan later?
Yes. Landlords can upgrade their plan anytime as they add more rental units or properties.
Data & Security
Is my property data secure in KejaZen?
Yes. KejaZen uses secure cloud infrastructure to store landlord and tenant data safely. Your property records, tenant information, and payment history are protected.
Who owns the data in my KejaZen account?
You retain full ownership of your data. If you decide to stop using the platform, you can export your information.
Does KejaZen back up my data?
Yes. Data backups are performed regularly to ensure information is protected.
Getting Started
How long does it take to start using KejaZen?
Most landlords can get started within a few days depending on how many properties and tenants need to be imported.
Can KejaZen import my existing tenant data?
Yes. KejaZen can import tenant and unit data from spreadsheets or other systems during onboarding.
How do I start using KejaZen?
You can start by booking a demo or signing up on the KejaZen website. During onboarding, the team will help you set up your properties, units, and tenants.
SEO Questions
What is the best property management software for landlords in Kenya?
KejaZen is a modern property management platform designed for landlords in Kenya who want to manage tenants, track rent payments, and oversee multiple rental properties from a single dashboard.
How can landlords manage rental properties more efficiently?
Landlords can improve efficiency by using property management software that tracks tenants, rent payments, occupancy, and financial performance. Platforms like KejaZen help landlords organize property data and automate many operational tasks.
What software do landlords use to manage tenants?
Many landlords use property management platforms to manage tenant information, lease details, and rent payments. These systems replace spreadsheets and manual tracking methods.
How can landlords track rent payments?
Landlords can track rent payments using property management systems that record payments, track arrears, and generate financial reports.
How do landlords manage multiple rental properties?
Landlords managing multiple properties often use property management software to organize properties, units, tenants, and payments in one system.
Need answers tailored to your portfolio?
Book a demo and we will walk through your exact workflow and plan options.